ShiftPay - Support

Work hours and pay tracker with timesheet export, stored on your device.

Contact us

Email support@example.com. Please include your device model, OS version and app version. We usually reply within 2 business days.

Frequently asked questions

How do I restore my purchase?

Open ShiftPay, go to Settings and tap Restore purchases, or tap Restore on the Pro screen. Use the same Apple ID or Google account you subscribed with.

How do I cancel my subscription?

Subscriptions are managed by Apple or Google. On iPhone: Settings > your name > Subscriptions. On Android: Google Play > Payments and subscriptions > Subscriptions. Cancel at least 24 hours before the renewal date, or before the 7-day free trial ends to avoid the first charge.

Where are my shifts stored?

Only on your device. ShiftPay has no account and never uploads your shifts, rates or notes. CSV and PDF exports are created on the device and shared only where you choose.

Does ShiftPay calculate taxes or net pay?

No. ShiftPay shows gross pay only: worked hours times your hourly rate, plus overtime rules if you set them. Check your payslip or employer for taxes and deductions.

How is overtime calculated?

With Pro you can set a daily and a weekly threshold per job, each with its own multiplier. Hours above the daily threshold count first; hours already counted as daily overtime are not counted again for the weekly threshold.

Can I see shifts older than 30 days on the free version?

Older shifts stay stored on your device. The free version shows the last 30 days; Pro unlocks the full history and custom-range exports.