LabelLoom - Privacy Policy

Effective 2026-10-26. Published by EARTHLOOM HOLDINGS LIMITED, Hong Kong ("we", "us").

Information we collect

LabelLoom runs inside your Shopify store or WordPress site. Product data and label templates are processed on your own store or site and never sent to our servers. Shopify billing uses the Shopify Billing API; WooCommerce Pro will use a one-time license key. No personal data is sold or used for ads.

Purchases

Purchases and subscriptions are processed by Apple (App Store) or Google (Google Play). We do not receive or store your payment details. We receive only confirmation of whether a purchase is active, via our subscription provider RevenueCat, using an anonymous identifier, so the app can unlock paid features.

Children

LabelLoom is not directed at children under 13 and we do not knowingly collect personal information from children.

Your rights

Because we hold little or no personal information about you, there is generally nothing to access or delete. If you believe we hold data about you, contact us and we will respond promptly.

Changes

If this policy changes we will update this page and the effective date above.

Contact

EARTHLOOM HOLDINGS LIMITED
support@earthloomholdings.com