EARTHLOOMApps

CueDesk Run of Show - Support

Contact us

Email support@example.com (placeholder - replace before submit). Please include your Stream Deck software version, your OS and a short description. We usually reply within 2 business days.

Frequently asked questions

What CSV format does CueDesk read?

Columns order, title, duration, speaker, notes (header row optional). Duration accepts mm:ss, h:mm:ss, 5m, 90s, or a plain number of minutes. A sample file is included with the plugin.

Does CueDesk send my data anywhere?

No. Everything is local. There is no account, cloud or tracking.

What is free and what is paid?

Free runs up to 3 cues. The one-time purchase unlocks unlimited cues, the speaker timer, the schedule delta clock and overrun alerts. No subscription.

Does it work with Stream Deck +?

Yes. The dial action scrubs through cues, a push starts or pauses, and the touch strip shows the current cue and countdown.

Keys do not update

Make sure the Stream Deck software is version 6.9 or newer and that you loaded a show from the CueDesk key settings.